TNS Network Services

Network services provides San Diego State University with an efficient and advanced network computing environment, including the installation, configuration and management of wired and wireless connections and connectivity. Network Services offers design and consulting services to campus departments and colleges, and maintains the TACACS remote access and faculty/staff email systems.

Billing

Telecommunications & Network Services (TNS) provides network design and consultation for new campus installations and upgrades to existing wired and wireless networks. Consultations are free of charge. For more information, or to schedule a consultation, please contact your area’s Technical Contact (TC) or call 594-3500.

Repair costs for equipment purchased by TNS, and used in common with the campus community, are assumed by TNS. Any costs for repair of non-SDSU held equipment, including items owned and operated by the SDSU Foundation, Aztec Shops and others, or items damaged by users, is subject to a $40.00 hourly rate.

For inquiries on installation and other associated networking costs, please see our current Rates, or call 594-3500. Questions regarding campus network operations, policy and standards may be made directly to the Network Operations Manager, at 594-3245. Please review Policy & Standards for the latest information.

Network Consultation

Telecommunications & Network Services provides network design and consultation for new campus installations and upgrades to an existing Local Area Networks (LANs). Consultations are provided as a courtesy of TNS and are free of charge. To schedule a consultation, or for more information, please contact your area’s Technical Contact (TC) or call 594-3500.

Network Rate

Network Services charges a one-time-only fee for the installation of any authorized networking equipment. All charges are subject to change without notice.

Fees Updated November 2006	General Fund	Auxiliary

Wireless Access Point	Call	Call
100Mbps Ethernet Port	$165.00	$184.00
100Mbps Enterprise Switched Port	$310.00	$412.00
Move a 10/100Mbps Connection	$40.00	$51.00
Coaxial Cable	$125.00	$125.00


Network Installation Fees	General Fund	Auxiliary

Firewall Installation (New Service)	$50.00	$64.00
TNS Installation (Standard Hourly Rate)	$40.00	$51.00


*Note: All installation or activation charges incurred per request and subject to change without notice.

Primary Contact

Operations: Network Operations Manager
Office Phone: 619-594-3245
E-Mail Address: <mckelvey@mail.sdsu.edu>

Location/Hours

Phone Numbers

Mailing Address

San Diego State University
5500 Campanile Drive, MC-7709
San Diego, CA 92182-7709

Firewalls

Policy and Procedures

Acceptable Use Policy: The SDSU Acceptable Use Policies (AUPs) are strictly enforced. Failure to follow policies will result in loss of campus network access and may include civil and/or criminal prosecution. AUPs are located at <http://security.sdsu.edu/>. Use of this network implies that you have read, understood, and agree to comply with all SDSU AUPs. Please review Policy & Standards for the latest information.

Service

For general network service or to request a connection, move an existing connection, or to report a problem, choose: Network Service Request.

Wireless

Telecommunications and Network Services provides the SDSU community with a centrally-managed wireless network. The network is 802.11 b/g, commonly known as Wi-Fi.

TNS will continue to increase the wireless coverage in campus buildings and gathering areas with classrooms, conference areas, and other common areas as priorities. Many of the installations will follow the current Telecommunications Infrastructure Project.

Network Services